WELCOME TO PARK SURGERY

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Information for patients

This practice has been accredited to train doctors intending to become general practitioners. Sometimes the doctor may wish to video record their consultations and patients may therefore be asked to sign a letter of authorisation to permit this. Your permission will always be requested beforehand. For further information about training in this practice is available from the receptionist.

Coronavirus (COVID 19)

From Monday 15th June it will be required for everyone aged over 3 entering Park Surgery to wear a face covering or mask to reduce the risk of infection to other patients and staff members.

Thank you for your co-operation.

If you have developed symptoms of a continuous cough, or a high temperature - please do not come to the surgery. Instead contact 111 online or by phone for advice.

All of our patients are being assessed by a clinician by telephone before receiving a face to face appointment.

Please also be aware that we have temporarily disabled our online booking service for the same reason.

Thank you for your cooperation, and please check back for further updates.

To Read Changes to our Privacy Notice During the COVID-19 Pandemic click here

To read about our COVID-19 Research Studies click here

We have carried out a full COVID-19 risk assessment for the patients and staff of the building, to view this click here

CHILDHOOD AND ADOLESCENT IMMUNISATIONS

Public Health England are recommending that the routine childhood and adolescent immunisations should not be delayed due to concerns regarding COVID-19.

The diseases that the vaccines protect against are very serious and therefore vaccination should NOT be delayed.

We will be suspending the following non-essential services until further notice:

Coil fitting appointments

Minor operations

Travel appointments

Spirometry appointments

Ear irrigation appointments

Face to face chronic disease reviews

Please contact the surgery if your require any further information.

.2020 BRINGS A NEW APPOINTMENT SYSTEM FOR PARK SURGERY PATIENTS

We know access to our services has become difficult and following feedback from our recent patient survey we would like to introduce some changes to our appointment system from 1^st January 2020. Details can be found here.

RESULTS ARE IN…

Thank you to everyone who took time out of their day to answer questions on our 2019 practice survey. With over 500 responses, we have a lot to consider regarding any changes that need to be made over the coming years, and what we know not to change! We’ve collated the results in a visual format for you to view here.

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See a GP by video with LIVI.

This practice now offers a video GP service – LIVI – to all our patients. To access the service, simply download LIVI from the App store (iphone) or Google Play (Android), and sign up. You can get medical advice, prescriptions and referrals by video, with appointments available on the same day, even at weekends.

Note: You will need to have appropriate record sharing consents in place before seeing a LIVI GP. Please email us at parkadmin@nhs.net so that we can check this for you.

Get the LIVI app here: https://bit.ly/31s8GDh

Change to opting out of national electronic data sharing. If you have ever opted out of sharing your record for research or planning purposes there has been a recent change. The surgery is no longer able to do this on your behalf. Please click on the link below for more information.
NHS Your Data Matters

Help to Save Our Planet

Contacting you via email will help reduce our carbon footprint and resource usage. Please click the link below to update your records with an email address and consent.

ONLINE CONSENT FORM TO UPDATE YOUR RECORDS.

Online Services, NHS App & Electronic Prescribing

For more information on what's available via our online services and how to sign up and link to the new NHS App, follow this link.

Did you know that your prescriptions can go electronically to a pharmacy of your choice? Speak to our Reception Team or email us to nominate your preferred pharmacy or to find out more.

Wish to Make a Complaint?

If you are dissatisfied with any aspect of the service provided at Park Surgery and wish to make a complaint please download our complaints form and return it to us once it has been filled out.

GDPR

General Data Protection Regulation (GDPR) came into force on the 25th May 2018. For more information and our updated Fair Processing Privacy Policy visit our Privacy Notice page.

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