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Appointments

Taking effect from January 2020 our appointment system will be changing: New Appointment System Information

Currently you can book yourself into Nurse appointments via our online booking system. Please make sure you read the messages and book appropriately into a slot, or it may be cancelled at short notice. Click here to book: online via SystmOnline

Please note you will need to register for online booking (click here for more details)

Accessing your Doctor or Nurse

If the doctor you are registered with is not available, you will be offered an alternative. You can see any Doctor and it doesn't necessarily have to be your registered GP.

You may leave a message for your Doctor or Nurse and someone will get back to you as soon as possible. Queries may not be responded to on the same day. Contact 111 for medical advice.

Telephone System

Please note that we have 9 staff answering the telephone in the mornings and that we can take over 1,000 calls within the first hour especially on a Monday morning! Because we have so many staff answering the phones this means that even if you are told you are e.g. 36th in the queue, you should be answered after the equivalent of only another 4 calls have been responded to.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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