Tests & Results

Blood Results

How to access your blood results

You can receive your blood results by contacting reception on 01403 330 266, option 5. We ask you do this after 11am. 

If you've had a blood test your results should be available within 7 days, although some tests may take longer. 

 

Normal results

When your blood results return normal or satisfactory, we will not contact you. 

If you have symptoms or your condition has not improved, please contact us to arrange an appointment.

 

Action required results

When your blood results return with something for the GP to action, we will be in touch. This could be to:

  • inform you of a prescription the blood results indicated
  • make a routine telephone appointment with your GP
  • Give advice to you about your results 

If you have not heard from us, please contact reception on 01403 330 266.

Online access to blood results

In addition to contacting us by phone, you can access your results online using one of the following methods: 

 

NHS App - You can view your test results on the app or the NHS website using an NHS login. You need to have full access to your record - more information here.

 

SystmOnline - Log into your SystmOnline account and you can view your test results. You'll need to be registered for online services.

 

SystmOnline

What is SystmOnline

You can view your blood results online using SystmOnline, along with many other features you can read about here: SystmOnline

If you have already registered for the service you can click the logo. If you have not registered, click here for more information. 

Blood Tests

Where to get your blood test

Blood tests are not performed at the surgery. There are several places you can go to get your bloods taken, these are outlined below.

You'll need the paper copy of the blood form with you. 

 

The Rainbow Unit at Horsham Hospital (Walk-in) 

Monday to Friday from 08:00 to 15:45. Adults and Children aged 10+

Please note, they may close 30 minutes early if busy. 

 

The Phlebotomy Clinic at Crawley Hospital (Walk-in)

Monday to Friday from 08:00 to 16:45. Adults and Children aged 10+ 

Please note, they may close 30 minutes early if busy. 

 

East Surrey Hospital Phlebotomy Service (Walk-in) 

Monday to Friday from 08:00 to 17:45. Adults and Children aged 10+ 

 

Children Assessment Unit, East Surrey Hospital (Appointment Only)

Monday to Friday. 

Please call 01737 768511 followed by the extension 2866 or 2865.

Lines are open Monday to Friday 10:00-13:00.

Fasting blood test

If you are having a fasting blood test you should fast for 12 hours before your test. We advise you to not eat anything after 8pm the previous night.

You MUST, however, continue to drink plain water (but not tea/coffee/fruit juice etc). Dehydration makes it difficult to take your blood. 

You may want to bring a snack with you to eat following your fasting blood test.

Bring your medication with you if you are a diabetic so that you can take it immediately after the blood test.

Typical fasting blood tests are:

Blood glucose - used to test for diabetes. 

Iron - used to diagnose iron deficiencies. 

For more information about blood tests, visit Lab Tests Online.

Laboratory specimens

Specimens must be left with reception before 11.30 and all bottles must be clearly labelled and sealed in a plastic bag. Insufficient labelling will result in the specimen being refused by the lab and another sample taken. The reception team will be happy to help you make sure it is correct before it is sent off to the lab.